ARIA — AI Answering & Triage
Phase 1 of DoctorConnect's agentic workforce. ARIA is your 24/7 AI medical receptionist — she picks up every call, handles routine questions, transfers complex ones to the right person, and texts patients the links they need while still on the line.
Listen to ARIA Live
Real recordings of ARIA handling actual calls — no scripts, no edits.
Never Miss Another Call
ARIA acts as your always-on AI medical receptionist — instantly responding to inbound calls, handling FAQs, and routing the right calls to the right people. The result: a calmer front desk, fewer voicemails, and patients who got the help they needed on the first try.
- 24/7 call answering with no hold times
- Instantly responds to common patient questions (hours, directions, insurance, etc.)
- Routes calls directly to your staff by department
- Web-to-voice widget lets patients connect from your site in one click
- Reduces answering-service costs by up to 80%
- Sends patients texts with scheduling links, forms, maps, or portal access during the call
- HIPAA-compliant with 15+ years of secure patient engagement experience
- Pairs with MIRA to fully book appointments without staff
What ARIA Does
Always Available
ARIA answers 24/7 with your custom after-hours workflows.
Sends Links & Texts
ARIA sends informational text messages and links to patients during the call.
Speaks 34 Languages
Natural conversations in 34 languages — multilingual practices welcome.
Answers Questions
Build a knowledge base of your most commonly asked questions.
Smart Call Routing
ARIA detects caller intent and decides how to route or transfer the call.
Caller Identification
ARIA identifies existing patients by matching against your patient database.
HIPAA Compliant
All call handling and texting meets HIPAA standards.
Customizable Workflows
ARIA can be tailored to the unique needs and SOPs of your front office.
Why ARIA Beats a Traditional Answering Service
Pricing That Makes Sense
Traditional services charge $300–$400 per location/provider per month plus $1.25–$2.25 per minute. ARIA replaces them at a fraction of the cost.
24/7 Coverage, No Premiums
Answering services often charge extra for nights, weekends, or holidays. ARIA covers your practice every day at the same rate.
Consistency on Every Call
Human operators vary in training. ARIA is trained on your scripts and delivers consistent, professional responses every single time.
Built for Medical Workflows
Most generic answering services don't understand HIPAA, scheduling, or triage routing. ARIA was built for healthcare from day one.
Real Clients, Real Success Stories
"Before ARIA, we struggled to find an automated answering system that could handle Russian-language calls effectively. With ARIA, those issues disappeared. It handles our Russian-speaking patients seamlessly and helped us manage a much higher call volume without adding extra staff."
Ready to hear ARIA answer your phones?
Schedule a 15-minute live demo and we'll walk you through it.
Schedule a Consultation